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Withdrawal from the Sales Agreement


Write an e-mail using the form in the „Contact” tab, choose the „withdrawing from the contract” category and let us know which products would you like to return.

T&C  >  FAQ

To make a return, please send  products to this address:  MSG Trade Sp. z o.o. Sp.K ul. Wojska Polskiego 118 D,  97-300 Piotrków Tryb., Poland.  Pack products safely to protect your goods from damage during shipping. Attach the correct form. The customer is responsible for any return costs when sending their orders back, so please bear this in mind when selecting your preferred method of return.

How much time do I have to return products?

You can return unwanted items within 30 days of receiving your order  for a refund or replacement.

When will I get the money for returned products?